After your order has shipped, you will receive tracking information that allows you to monitor the delivery status of your package.
Once your order has been processed and shipped, a shipping confirmation email will be sent to the email address used during checkout.
This email will include your tracking number and a link to follow the delivery progress of your shipment.
Tracking information may take 24–48 hours to become active after the shipping confirmation email is sent.
During this time, carriers update their systems as the package enters the delivery network.
In some cases, items from the same order may be shipped in separate packages to ensure faster fulfillment. If this occurs, you may receive multiple tracking numbers.
If you have not received your tracking email within a few days of placing your order, please check your spam or junk email folder.
If you still cannot locate your tracking information, our support team will be happy to assist you.
Please contact our support team and include your order number so we can assist you as quickly as possible.
Email: support@fortiscommerce.com
Delivery timelines and tracking availability depend on the shipping carrier and destination.