We stand behind the quality of the products offered through our store. This page explains warranty coverage and how to request assistance if a product arrives defective.
Certain products may include a limited warranty covering manufacturing defects or damage present at the time of delivery.
Warranty eligibility depends on the product and the specific circumstances of the issue reported.
Warranty claims should typically be submitted within 30 days of receiving the product.
Requests submitted outside of this period may not be eligible for warranty coverage.
Warranty coverage may include:
The warranty does not cover:
To request warranty assistance, please contact our support team and provide the following information:
Our team will review the request and determine the appropriate resolution.
Depending on the situation, we may offer one of the following resolutions:
For warranty-related questions or claims, please contact our support team and include your order number for faster assistance.
Email: support@fortiscommerce.com
Warranty coverage and policies may be updated periodically to reflect operational or supplier changes.